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Our Commitment to You:

  1. Comprehensive Evaluation of your hearing. A visual assessment of the ear canal and the eardrum is the start of any evaluation. We assess the status of your eardrum further using specialized equipment and then we move on to determine what type of hearing loss we are dealing with. With this information, we can start the conversation to better hearing.
  2. Recommendation options are based on your audiogram (test results), your needs, your wants, and your budget.
  3. Understanding of Your hearing loss, Your Amplication options and any accessories that may be beneficial to help you hear better.
  4. A Trial Period to allow you to see and experience the benefit. We have a standard trial period however we will work with any patient to make sure their needs are met and they are satisfied. We want you to not only benefit from amplification, we want you to enjoy it and the process involved.
  5. Ongoing Treatment is not just one appointment! We develop a long-term treatment plan which includes regular check-ups of your hearing device, regular hearing tests to monitor any changes in your hearing acuity which can impact the performance of the devices. All of this is included when you choose us as your hearing provider!
  6. Commitment to build a positive relationship to help you hear, ensure your devices are working they way they should, and ensure that your experience at Heartland Hearing is one in which you enjoy!
  7. The status of your middle ear system is assessed using specialized equipment to assist us in determining the type of hearing loss in front of us, which will be the start of our conversation for better hearing.
  8. Recommended options are based on the type of hearing loss, your needs, wants and budget.
  9. Understanding “Understanding your results of the test, understanding your options and understanding all the accessories that can assist us to help you hear better
  10. A Trial Period: “A trial period will allow us to make sure your needs are met and satisfaction is achieved. We want you not only to benefit from amplification, we want you to enjoy it and the process involved!

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Services:
  • Personalized hearing aid fittings
  • Clean and Check of all major hearing aid manufacturers
  • Verification of all devices
  • Custom Earmold Impressions (hearing protection, musicians plugs, swim molds)
  • Assisted Listening Devices
  • Continued Care and Support for your amplification devices

Authorized to provide hearing aid services on behalf of the Workers Compensation Board of Alberta (WCB) as well as other third party payers.

No referrals necessary. We always welcome new patients.

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